Cookie Policy

This Cookie Policy explains how Lucky Owl Club Casino uses cookies and similar technologies when you visit or use our website (the "Site"). It covers what cookies are, why we use them, what types we may set (or allow approved partners to set), and how you can control your preferences. This policy should be read together with any other privacy-related notices we provide on the Site.

By continuing to use the Site, you may allow cookies to be placed on your device depending on your settings and, where required, your consent choices.

What Cookies Are (and Why They Matter)

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help the Site remember information about your visit, such as whether you are logged in, your language preference, or security-related settings. Some cookies last only while your browser is open (session cookies). Others remain for a set period or until you delete them (persistent cookies).

Similar technologies may also be used, such as pixels, SDKs, tags, and local storage. In this policy, we refer to all of these as "cookies" for simplicity.

How We Use Cookies to Power the Site

We use cookies to support key functions and improve your experience, including:

Security and fraud prevention - helping detect suspicious behavior, protect accounts, and keep sessions secure.

Core functionality - enabling page navigation, account access, and essential Site services.

Performance and reliability - helping pages load correctly, reducing errors, and maintaining smooth operation across devices and browsers.

Analytics and insights - understanding how visitors use the Site so we can improve content, navigation, and overall usability.

Personalization and marketing (where permitted) - remembering preferences and measuring the effectiveness of campaigns or promotions you interact with.

Cookie Types You May Encounter

Different cookies serve different purposes. Depending on your choices and how you use the Site, you may see any of the categories below.

Essential Cookies (Always Needed for Core Use)

Essential cookies help the Site function and cannot be switched off through a standard cookie preference tool because the Site would not work properly without them. These cookies are typically used for:

• account sign-in and session management
• security, fraud detection, and load balancing
• saving privacy choices (so your selections are respected)

If you block essential cookies in your browser settings, parts of the Site may not load, you may be logged out unexpectedly, or key features may stop working.

Functional Cookies (Better Experience, Same Core Service)

Functional cookies help the Site remember your choices and preferences. They may support:

• language or region settings
• remembering form entries (where appropriate)
• keeping consistent layout or interface preferences

Disabling these cookies may mean the Site still works, but it may feel less tailored and you may need to re-enter certain preferences.

Performance and Analytics Cookies (Smarter Improvements)

These cookies help us understand what’s working and what isn’t by collecting information about how visitors use the Site - for example, which pages are visited most often, how long users stay on a page, or whether an error occurred. We use this information to improve speed, stability, and navigation.

Analytics cookies are typically used in an aggregated way and are designed to help us improve user experience rather than identify you directly.

Marketing Cookies (Relevant Messaging, Only Where Allowed)

Marketing cookies may be used to measure the success of advertising campaigns, limit how often you see certain promotions, and help deliver content that’s more relevant to you. These cookies may be set by us or by third-party partners (described below), depending on your consent and applicable law.

If you choose to disable marketing cookies, you may still see promotions, but they may be less relevant, and we may have less insight into what offers perform best.

Third-Party Cookies and Partner Services

Some cookies may be placed by third parties that provide services to us, such as analytics, security tooling, site performance monitoring, payment-related fraud prevention, or marketing measurement. These third parties may collect information about your device and your interaction with the Site, subject to their own privacy policies.

Where required, we will request your consent before enabling non-essential third-party cookies. You can also restrict third-party cookies directly in your browser settings.

Your Choices: Consent, Controls, and Opt-Out Options

Where applicable, we ask for your consent before using non-essential cookies (such as analytics and marketing). You can change your cookie choices at any time through the cookie preferences controls made available on the Site, if provided.

If you do not consent to certain categories, we will aim to respect that preference by not placing those cookies (or by limiting related processing), except for cookies that are strictly necessary.

Managing, Disabling, or Deleting Cookies in Your Browser

You can manage cookies through your browser settings. Most browsers let you:

• see which cookies are stored
• delete all cookies or specific cookies
• block cookies entirely
• block third-party cookies only
• set rules for certain websites

If you delete cookies, any saved preferences may be removed, and you may need to sign in again. If you block cookies, parts of the Site may not function correctly, including account access, security checks, and preference saving.

Browser help pages usually explain how to adjust these settings. Check your browser’s support section for the most accurate instructions for your device.

How Cookie Preferences Can Change Your Site Experience

Your cookie settings directly affect what the Site can do for you. For example, turning off functional cookies can reset preferences between visits, and turning off analytics cookies reduces our ability to spot and fix friction points quickly. Blocking essential cookies can prevent key features from working at all, including sign-in and secure account actions.

How Long Cookies Stay on Your Device

Cookies may be session-based (removed when you close your browser) or persistent (stored until they expire or you delete them). Retention periods vary depending on the cookie’s purpose. We aim to keep cookies only as long as necessary for the purpose they serve.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how we operate the Site. When we make changes, we will update the "last updated" date by publishing the revised policy on this page. Your continued use of the Site after an update means the revised policy applies, subject to any consent requirements.

Questions or Privacy Requests

If you have questions about this Cookie Policy or privacy-related requests, contact our support team at support@luckyowlclub.com. You can also review other important information about how the Site operates on our internal page: Lucky Owl Club Casino.